Are you a great Receptionist? We are hiring!

bird lifeBackground

Friends of Lake Turkana (FoLT), is a grassroots organization founded in 2009 whose mission is to foster social, economic and environmental justice in the greater Turkana Basin through promotion of sustainable management of resources and protection of the natural environment with stakeholder participation

The Receptionist will be part of a highly efficient and motivated team. This position will be based in Lodwar and will be responsible for providing secretarial, clerical and administrative support in order to ensure that the office is running in an effective and efficient manner. He/she works within the guidelines, policies and mission of the organization and will and is responsible for providing office and clerical services. Failure to provide these services in an efficient and effective manner will result in disruptions in the provision of services

Duties and Responsibilities

1. Provide office support services in order to ensure efficiency and effectiveness within the Office.

Main Activities

  • Receive, direct and relay telephone messages and fax messages
  • Direct the partners and the general public to the appropriate staff member
  • Pick up and deliver the mail
  • Open and date stamp all general correspondence
  • Maintain the general filing system and file all correspondence
  • Assist in the planning and preparation of meetings, conferences and conference telephone calls
  • Make preparations for staff and board meetings
  • Maintain an adequate inventory of office supplies
  • Provide word-processing and secretarial suppor

2. Perform clerical duties in order to maintain Hamlet administration

Main Activities

  • Develop and maintain a current and accurate filing system
  • Monitor the use of supplies and equipment
  • Coordinate the repair and maintenance of office equipment

3. Performs receptionist functions

Main Activities

  • Answer all incoming calls and handle caller’s inquiries whenever possible
  • Re-direct calls as appropriate and take adequate messages when required
  • Greet, assist and/or direct visitors and the general public

4. Support the Executive Director and other staff

Main Activities

  • Assist the Executive Director and other staff as requested
  • Provide administrative services for the Executive Director

5. Perform other related duties as required

Knowledge, Skills & Abilities

  • Have proficient knowledge in Office administration
  • Demonstrate team work
  • Have analytical and problem solving skills
  • Have decision making skills
  • Have effective verbal and listening communications skills
  • Have computer skills including the ability to spreadsheet and word-processing programs at a highly proficient level stress management skills
  • Have Time Management skills
  • Ability to interact with people of all ages and cultural backgrounds
  • Ability to work independently and as part of a team
  • Sound computer skills
  • Effective oral and written communication skills with exceptional attention to details
  • Ability to work flexible hours
  • Possess cultural awareness and sensitivity
  • Personal qualities of integrity, credibility, and a commitment to and passion for FoLT’s mission

Applications should be sent to or by 20th March 2016.

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